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How jabaji Handles Your Personal Information

Your account data, payment details, and browsing activity on jabaji are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Data collected with purposebKash, Nagad, Rocket payment privacyYour right to request deletionAccount security by default
jabaji How jabaji Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your records, or need to report a concern, our support team handles privacy requests directly. We aim to respond to all data-related queries within a reasonable timeframe. Reach us through any of the channels below.

Live Chat Open the chat widget from your account dashboard. Available for account and privacy queries during support hours.
Email Support Send your data request or privacy concern to our support address. Include your registered account details so we can locate your records.
Help Centre Our help centre covers common privacy questions — how to update your details, how to request deletion, and how cookies work on jabaji.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are built into how jabaji manages your information. Here is what that looks like in practice across the four areas that matter most to your account.

Account Security

Your account is protected with password hashing and session tokens. We flag unusual login activity and can lock access if we detect something that does not match your normal device or location pattern.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can review and adjust cookie preferences from your account settings at any time.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required. Payment records tied to bKash, Nagad, and Rocket transactions follow the same retention schedule.

Your Access Rights

You can request to view, correct, or delete the personal data we hold. Submit your request through live chat or email and we will confirm receipt and next steps within a reasonable period.

Common Questions About Your Data on jabaji

These are the questions we hear most often about how jabaji handles personal information, cookies, and account data rights.

We collect your contact details, device information, and transaction records. Payment data from bKash, Nagad, and Rocket deposits is recorded to process and verify your transactions.

We do not sell your data. We may share limited information with payment processors like bKash or Nagad to complete transactions, and with service providers who help us operate the platform under strict data agreements.

Contact our support team via live chat or email with your account details. We will locate your records and provide a summary of the data we hold on your account.

Yes. Send a deletion request through live chat or email. We will process it in line with our retention obligations — some records may be kept for a period as required by applicable rules.

We use session cookies to keep you logged in across devices and analytics cookies to understand platform usage. You can manage your cookie preferences from within your account settings.

Payment transactions through bKash, Nagad, and Rocket are processed over encrypted connections. We do not store your mobile wallet PIN or full payment credentials on our servers.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.