How This FAQ Works for You
We've put together answers to the questions that come up most often — from first-time account setup to getting a Nagad withdrawal confirmed. Each answer reflects how the platform actually works, not a generic script. If you're logging in on your phone for the first time, the process starts with your mobile number and a one-time PIN sent to that number. Deposits
via bKash, Nagad, or Rocket are made through your own wallet app — open the app, send to the account number shown on the deposit screen, and confirm with your PIN. The transaction reference appears in your jabaji wallet within moments of the transfer clearing. For withdrawals, your account name must match your wallet registration before a payout request is processed. Players
in Dhaka and elsewhere across Bangladesh follow the same verification path. If something isn't covered here, our support team is reachable through live chat and email.
- bKash
- Nagad
- Rocket